How long do you hold Click & Collect orders?Updated 2 months ago
We hold Click & Collect orders for two weeks from the date you place your order with us. If you do not collect your order within two weeks, your order will be automatically cancelled and refunded back to the payment method used when placing your order.
If you have not received an email stating your order is awaiting collection after 4 business hours, please reach out to our Customer Care team here. Our support hours are Monday to Friday 8am – 5pm AEST/AEDT.
If you have not received an email stating your order is awaiting collection after 4 business hours, please reach out to our Customer Care team here. Our support hours are Monday to Friday 8am – 5pm AEST/AEDT.