How does Click & Collect workUpdated a month ago
Confused? Don't be! We try to make it as simple as possible!
1. Choose your items online and add to your shopping bag.
2. Select the Click & Collect option at checkout (for eligible items).
3. Select your store for pickup
Select your preferred T2 store and complete the checkout process.
4. Wait to hear from us
Once you’ve placed your order, you or your nominee will receive an email to let you know that the store has received your order. You will then receive another email notification when your order is ready for collection — within approximately 3 business hours. To avoid disappointment, please wait until you receive a 'ready for pickup’ email before visiting your pick-up store. If you come in to collect your order before you receive the email, your order may not be ready.
Note: If you have not received your email after 4 business hours, please reach out to our Customer Care team.
5. Collect your order in-store
Once you receive the email that your order is ready for collection, head into your selected store during trading hours. Once you arrive at the store, our team will direct you to the Click & Collect collection point. You will be asked for your order number, name and to show photo ID. Once confirmed , a team member will collect your order so you can be sipping with a smile in no time.
1. Choose your items online and add to your shopping bag.
2. Select the Click & Collect option at checkout (for eligible items).
3. Select your store for pickup
Select your preferred T2 store and complete the checkout process.
4. Wait to hear from us
Once you’ve placed your order, you or your nominee will receive an email to let you know that the store has received your order. You will then receive another email notification when your order is ready for collection — within approximately 3 business hours. To avoid disappointment, please wait until you receive a 'ready for pickup’ email before visiting your pick-up store. If you come in to collect your order before you receive the email, your order may not be ready.
Note: If you have not received your email after 4 business hours, please reach out to our Customer Care team.
5. Collect your order in-store
Once you receive the email that your order is ready for collection, head into your selected store during trading hours. Once you arrive at the store, our team will direct you to the Click & Collect collection point. You will be asked for your order number, name and to show photo ID. Once confirmed , a team member will collect your order so you can be sipping with a smile in no time.