<main data-page-transition-enabled="true" data-product-transition="true" data-template="page.faq" id="isPasted"><div dir="ltr"><span style="font-size: 16px;">A Digital Gift Card is a Gift Card that is sent via email. During purchase, you may choose the amount and a personalised message and the recipient will receive your personalised email once the order has been placed successfully. The recipient may print their Digital Gift Card email or present it from their mobile device to redeem in-store or online.</span></div></main><p><br></p>

What is a Digital Gift Card?

<main data-page-transition-enabled="true" data-product-transition="true" data-template="page.faq" id="isPasted"><div dir="ltr"><span style="font-size: 16px;">If you need any assistance with purchasing your T2 Digital Gift Card, please reach out to our Customer Care Team <a href="https://www.t2tea.com/pages/contact" rel="noopener noreferrer nofollow">here</a>.</span></div></main><p><br></p>

I'm having trouble purchasing a Digital Gift Card

<main data-page-transition-enabled="true" data-product-transition="true" data-template="page.faq" id="isPasted"><div dir="ltr"><span style="font-size: 16px;">At this time you can choose from the following Gift Card value options: $200, $150, $100, $75, $50, $25, $10 and $5.</span></div></main><p><br></p>

Can I purchase a Digital Gift Card with a custom value?

<main data-page-transition-enabled="true" data-product-transition="true" data-template="page.faq" id="isPasted"><div dir="ltr"><span style="font-size: 16px;">We&apos;re sorry to hear that! Please reach out to our friendly Customer Care team for assistance <a href="https://www.t2tea.com/pages/contact" rel="noopener noreferrer nofollow">here</a>.</span></div></main><p><br></p>

I haven't received my online Gift Card

<main data-page-transition-enabled="true" data-product-transition="true" data-template="page.faq" id="isPasted"><div dir="ltr"><span style="font-size: 16px;">Our Gift Cards are valid for 36 months (3 years) from the date of purchase. At this stage we are unable to extend the expiration date on your Gift Card.</span></div></main><p><br></p>

Do T2 Tea Gift Cards Expire?

<main data-page-transition-enabled="true" data-product-transition="true" data-template="page.faq" id="isPasted"><div dir="ltr"><span style="font-size: 16px;">Once Gift Cards are purchased, they should be treated like cash, as lost or stolen cards cannot be replaced or refunded &#x2014; so, please keep them safe!</span></div></main><p><br></p>

I've lost my T2 Gift Card, can it be replaced?

<main data-page-transition-enabled="true" data-product-transition="true" data-template="page.faq" id="isPasted"><div dir="ltr"><span style="font-size: 16px;">At this time, only one Gift Card can be used per transaction in store or online.</span></div></main><p><br></p>

I have more than one Gift Card, can I use them all in one purchase?

Absolutely! You can use your T2 Gift Card to pay, or part pay, for your online order. In the payment section of the check-out process, just click on ‘T2 Gift Card’ as your payment option. From there you’ll be prompted to enter your 20-digit gift card

<p>Absolutely! You can use your T2 Gift Card to pay, or part pay, for your online order. In the payment section of the check-out process, just click on &#x2018;T2 Gift Card&#x2019; as your payment option. From there you&#x2019;ll be prompted to enter your 20-digit gift card number and 4-digit PIN number to &#x2018;check Balance&#x2019; and then you can choose the amount you wish to redeem on your card. The PIN number is listed on the back of your physical Gift Card, or provided to you by email for a digital Gift Card.<br id="isPasted"><br>Please note you can only use one T2 Gift Card per transaction. We apologise for any inconvenience.</p>

Can I use my T2 Gift Card online?

<main data-page-transition-enabled="true" data-product-transition="true" data-template="page.faq" id="isPasted"><div dir="ltr">This lovely gift cannot be exchanged or refunded for cash. Gift cards also cannot be purchased under promotional discounts or offers.</div></main><p><br></p>

Can I exchange or return/refund my Gift Card?

<main data-page-transition-enabled="true" data-product-transition="true" data-template="page.faq" id="isPasted"><div dir="ltr"><span style="font-size: 16px;">Currently, you may only purchase one Gift Card per transaction.</span></div></main><p><br></p>

Can I purchase multiple Gift Cards in one order?

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T2 Tea

Our products - Gift Cards

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Our top FAQ questions

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Online orders - Gift packaging

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